Customization & Flexibility
Can I change my pickup time?
Last Updated: October 11, 2024Yes, you can change your pickup time. Simply reply to the booking confirmation email with the desired change, and our team will update your booking accordingly. Please note that you can change your pickup time at no cost up to 24 hours prior to the original pickup time.
How do I request a specific vehicle?
Last Updated: October 11, 2024After selecting your desired vehicle category in the booking form, simply add the exact car model you wish to request in the “Additional Information” section. We will do our best to accommodate your request and ensure your satisfaction.
Can I get the same chauffeur for all my trips?
Last Updated: October 11, 2024Yes, you can request the same chauffeur for all your trips. Just specify this in the “Additional Information” section of the booking form, or email us at [email protected], and we will do our best to accommodate your request.
Can I change my booking from one-way to by-the-hour?
Last Updated: October 11, 2024Yes, you can. Simply email us at [email protected] with your booking number (The one you receive in your booking confirmation per email), and we will assist you with changing your booking from one-way to by-the-hour.
