Drivers & Vehicles
How do I contact my driver directly?
Last Updated: October 11, 2024Once your booking is confirmed, you will receive the driver’s contact details in your confirmation email. The driver’s details will be provided at least 24 hours before your scheduled pick-up. This will include the driver’s phone number, allowing you to contact them directly if needed. Our drivers are always ready to assist you and ensure...
Are your drivers trained to handle VIP clients?
Last Updated: October 11, 2024Yes, our drivers are extensively trained to handle VIP clients with the highest level of professionalism and discretion. They have years of experience in providing chauffeur services for high-profile guests, including VVIPs and participants in major events. Our drivers are trained in defensive driving, customer service, and have signed NDAs to ensure confidentiality. You can...
Are luxury vehicles available for special events?
Last Updated: October 11, 2024Yes, we can provide luxury vehicles for any special event. Just let us know your requirements in advance by emailing us at [email protected]. We are happy to discuss your needs and ensure the perfect vehicle is arranged for your occasion.
What amenities are available in your vehicles?
Last Updated: October 11, 2024All of our vehicles are fully equipped with premium amenities to ensure your comfort during the journey. Complimentary premium water for each passenger is included. If there is anything specific you would like, we can provide it upon request. Please mention your requirements in the “Additional Information” section when making your booking, and we will...
Are child seats available in your vehicles?
Last Updated: October 11, 2024Yes, child seats are available upon request. Please make sure to mention your need for a child seat in the “Additional Information” section when making your booking, and we will ensure it is provided for your journey.
How do you ensure the maintenance of your vehicles ?
Last Updated: October 11, 2024We work closely with a trusted garage partner that rigorously maintains our entire fleet. Our vehicles undergo regular and thorough inspections to ensure they are always in top condition. By partnering with a professional maintenance team, we make sure that all safety standards are met, and the comfort and reliability of our vehicles are consistently...
Are the vehicles insured?
Last Updated: October 11, 2024Yes, each of our vehicles is fully insured with coverage up to 100 million Euros. This comprehensive insurance ensures that our passengers are always protected, giving you peace of mind during your journey.
Are your vehicles owned by your company?
Last Updated: October 11, 2024Yes, all of our vehicles are owned by our company and are fully insured, ensuring the highest standards of safety and quality for our clients. In some cases, we may also send a trusted partner who has been working with us for over 5-10 years. These partners own their vehicles, which are also fully insured,...
How do you ensure drivers are safe and reliable?
Last Updated: October 11, 2024We take driver safety and reliability very seriously. All of our drivers undergo rigorous background checks. In addition, they receive continuous training, including defensive driving and customer service skills. Our drivers are certified for high-security events and have extensive experience in the chauffeur industry, ensuring you receive a safe and professional service every time. Moreover,...
Can I request a specific driver?
Last Updated: October 11, 2024Yes, you can request a specific driver for your ride. Please mention the driver’s name in the “Additional Information” section when making your booking, and we will do our best to accommodate your request. While we strive to fulfill all requests, availability may depend on the driver’s schedule and prior commitments.
Do your drivers speak English?
Last Updated: October 11, 2024Yes, all of our drivers speak English. In addition, they speak the local language of the country where they operate. If you require a driver who speaks a specific language, please let us know in the “Additional Information” section of your booking, and we will do our best to accommodate your request.
What kind of experience do your drivers have?
Last Updated: October 11, 2024Our drivers are highly experienced professionals who have worked in various roles across the chauffeur industry. On average, they have more than 5 years of experience, having driven VVIP guests and participated in numerous high-level events. They are also certified to work during special events requiring high security and have passed rigorous background checks, especially...
