Safety & Security
Are drivers trained to handle emergencies?
Last Updated: October 11, 2024Yes, all of our drivers are thoroughly trained to handle emergencies. This training includes first aid, defensive driving techniques, and emergency response protocols to ensure the safety of passengers in any situation. Our drivers are well-prepared to handle unforeseen circumstances calmly and professionally, providing you with peace of mind throughout your journey.
Is there insurance coverage for passengers?
Last Updated: October 11, 2024Yes, all passengers are fully covered by our comprehensive insurance policy. This coverage ensures your safety and peace of mind throughout your journey, with protection for any unforeseen events. We take passenger safety very seriously, and our insurance policy is designed to provide the highest level of coverage.
How do I contact customer support in an emergency?
Last Updated: October 11, 2024If you need to contact customer support in an emergency, please call us at +49 89 800 368 45. Our team is available to assist you promptly and ensure your safety and comfort.
Are background checks done on drivers?
Last Updated: October 11, 2024Yes, all of our drivers undergo rigorous background checks before joining our team. These checks include verification of criminal records, driving history, and eligibility to work with high-security clients. We prioritize safety and reliability, ensuring that our drivers meet the highest standards for our clients’ peace of mind.
